I interrupt this quirky confession week with this question; WHY do I constantly find myself talking with people who don't understand what I'm saying or more importantly, what they're saying?

Like this morning, about 5 minutes ago, I had to call and talk to a Delta Rep to cancel my flight to West Palm Beach this weekend. My family was having a reunion but Hurricane Wilma decided to make an early appearance. I thought the event was still on until my Aunt from West Palm finally reached my step momlast night and told her they have no power, it looks like a war zone, they have curfews and she can't get in touch with other family members who live there...Translation: Reunion cancelled.

So I'm on the phone with this Delta Indian lady and I tell her my story and that I don't need a refund just a credit.
She says Okay but I have to make the new reservation by Nov 1st.
I tell her I don't know when my family wants to reschedule this reunion, I mean their top priority is just getting power back and contacting other family members.
She says, No, you need to fly by Nov 1st.
Pause pause pause don't be rude katy. "I don't think things will be all better 2 days after my original departure date. I can't even reach family members there right now."
"Well there are only refunds being offered through Oct. 28 when flights are cancelled and your flight, on Oct. 29th is not cancelled so you could still fly down."
(Bite the bullet. Bite IT!) Well, I'd love to go but, there is no power there. And I cannot get in touch with most family members. At all! (Breath. Breath) But, I don't need a refund. My parents also booked through Delta and yesterday they called and Delta gave them a credit that won't expire for 1 year. Can I get that credit too? Is that possible?
"So you want to cancel your flight?"
"Yes, but I don't want to lose my money. So can I get a credit like my parents did. They were booked on the same flights as I was."
"Okay, all you need to do is cancel your flight and you will be issued your ticket number which can be used as a credit towards another Delta flight through October 13, 2006."
"Great! That's what I'd like to do."
"Okay."
Long pause. "Sooo, can I cancel my flight with you?"
"Okay, so you do want to cancel your flight?"

I am not joking. She was really talking like this. But...I finally did get my credit, although it would have been nice to be laying on the beach this weekend...

WILMAAAAAAAAAAAAAA!